Our Customers
Total work with legal firms of all shapes and sizes, but they have one thing in common - they know our solutions and support can make a real difference to their business efficiency.
Rather than us telling you that though, you may prefer to read what a few of them have to say, or click on the links below for more detailed case studies:
My experience of Total has been first-class; from account management to customer service, it has been customer focused and very professional.
Francis Drasar
Finance Director
Martineau
From day one Total came up with solutions for Kingslegal for telephony refresh. The effort they made to understand the business and our needs played an important part in the selection process. Their ability to provide a one stop shop option for all our requirements and the possibility to introduce further functionality made Total stand apart from the competition.
Lorraine Smith
Director of Technical Services
Kingslegal
We chose Total because they are recognised experts in the supply and maintenance of BlackBerry services and offer integration with BigHand.
Andrew Ollerenshaw
LLP Partner (Solicitor)
Tayntons LLP
Widdows Mason has worked with Total since we introduced BlackBerry across our practice two years ago - they are also responsible for the provision of our ADSL. Levels of service have been exemplary and this combined with Total’s affinity to, and understanding of, the legal profession mean I would not hesitate to recommend them to other practices.
Keith Freer
Managing Partner
Widdows Mason
>> Tozers
Within a month, BigHand Mobile (BlackBerry edition) was also installed and is now used to complement the existing dictation workflow arrangements.
"The BlackBerry solution provides our practice with the flexibility partners need when they are with clients and negates trips and delays in returning to the office to drop off recordings, expediting the process."
>> Wiggin
Following thorough consultation with Total, a 10Mb Ethernet circuit was installed with the capacity to work at ten times this speed due to the installation of a 100Mb bearer.
"The fast, powerful circuit supports our voice, data and video whilst utilising the Ethernet circuit for data storage and disaster recovery. The new network has been easy to manage and maintain as well as proving a cost effective solution, as there was no need for additional routers."
